When you make a reservation, you will receive a confirmation email with date and time of the pick up. The e-bike pick up day is always on a Thursday, from 13:00 onwards. View the Cycle Center opening hours here.
If you have any more questions, you can contact our customer service on weekdays between 08.00 and 20.00 hours on phonenumber 043 - 799 94 09. Or by using the contactform.